![]() They are products with solid foundations and a vision that makes us eager to see what they will become as their solution improves in the future. Rising Stars: those with a User Score between 6 and 7 this tier includes products that have high-potential but still lack some crucial features or services expected from a leading solution.They always represent well-designed tools that, over time, will most likely develop into market leaders as the missing features are added. Contenders: those with a User Score between 7 and 8 this tier includes high-quality products that still have some minor drawbacks that prevent them from becoming leaders on the market.They always represent the best of what the Email Management Software market has to offer and are all worth trying out if you’re looking for a reliable solution. Leaders: those with a User Score of 8 or higher this tier includes products that are currently leaders on the market and are appreciated by both experts and actual users.You can see the methodology below on how the calculations were made. We’ve calculated a score for each product based on the average experience shared by our users in their product reviews and arranged the list in three tiers. Market Position: which involves general recognition of a given vendor on the market and reflects its overall popularity and reach.User Score: which involves an aggregated opinion of actual users of each product whose identity was properly verified.Expert Score: which involves extensive analysis by our internal team which carefully examined all key elements of each software and testing it in real-life situations.In order to achieve full objectivity the position in our CloudRank™ is based on: The goal of CloudRank™ is to present an unbiased, multi-layered perspective on Email Management Software, considering a wide range of metrics and factors, and educating potential customers about both opportunities and challenges associated with each piece of software. The Winter 2022 edition of the ranking was prepared by Jenny Chang, our leading expert in the field of Email Management Software, who has authored 1380+ product reviews in this category. This ranking has been created by Jenny Chang, our B2B expert dedicated to the Email Management Software category.ĬloudRank™ system is a unique algorithm that our research team uses to evaluate Email Management Software solutions in a detailed and accurate way. In order to create this list of best Email Management Software we have evaluated 154 trending applications currently available on the market, comparing their features, ease-of-use, client service, offered integrations and mobile device support using our exclusive SmartScore TM rating algorithm. Our review team currently rates Ongage as the leading app in this category, but you can also check out other popular systems to select the right one for your unique needs. Top email management solutions also offer email archiving and quick retrieval. Other key features are data enhancement which provides details about an email’s author and intelligence analysis which helps readers to understand the content of an email. Show more Another useful functionality is email receipt which helps to minimize spam. This helps agents to track and respond to email requests more easily. ![]() This type of software includes a ticketing system that assigns reference numbers to email queries. It is used by businesses to provide customer support via email response. Email management software helps companies to easily manage large volumes of inbound email. ![]()
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